When your home or business has been compromised by water, mold, fire, or even Biohazard concerns, you may need professional Content Restoration services. You can trust Super Restoration to delicately restore all of your belongings. In almost all circumstances, we will return your contents to you at the same (or even better!) condition than before the incident*.
The degree of contamination and space available in the affected area will determine if the contents can be cleaned on site. If not and off-site cleaning is necessary, the Super Restoration team will “pack out” your contents for you.
Removal of impacted contents from the property is crucial. Removing the affected items from the impacted areas not only prevents further damage to those items, but also prevents cross contamination of unaffected contents.
It can be difficult to trust someone else with your important items or sentimental belongings. Each member of your Super Restoration team recognizes this, and treats your contents with as much care as you would. You can feel safe knowing the “pack out” process is thorough and secure, handled by people who care.
Highly trained and experienced Super Restoration professionals carefully identify which items need to be moved for restoration. All contents are photographed, inventoried, and thoughtfully packaged. They are then safely transported to the Super Restoration facility for cleaning.
Photographs of your contents, along with inventory lists of your items, are available to you anytime. Simply log in to your personalized web-based client file. Here, you can also view estimates, schedules, and real-time updates.
At the cleaning facility, Property Representatives will coordinate with your team to “Red Tag” high priority items. This ensures that your most important items or articles of clothing are returned first. Then, the rest of your affected contents are restored and returned.
If, at any time, you require an item to be retrieved or rushed, you will be allowed access to our facility. We understand that not having your belongings readily accessible during restoration is an inconvenience. It is important to us to protect and restore your memories and other valuables quickly and carefully so you can return to life as normal as soon as possible.
When all your items ready, your Super Restoration team will return all restored, cleaned, or stored contents to your property… in their original positions!
Team members exercise the same care in repacking, returning, unpacking, and re-placing your items as they did during the original “pack out” process. The team reviews all photographs from the pack-out and places the contents back into their original positions, unless you specify otherwise.
*During your claim, it may be clear that some contents have been damaged beyond a salvageable state. Any items that will not benefit from our restoration process are documented as “unsalvageable” and photographed.