When an emergency strikes, whether water or fire related, you need to know who to call. Your property is not only an investment but a place where you live or work at every day. A person must feel comfortable with the contractor he or she is choosing will do the right job and complete it in a professional manner.

Thankfully the restoration industry has made some very favorable advancements in recent years allowing companies to become certified. Certification boards include the IICRC (Institute of Inspection Cleaning and Restoration Certification) and the IAQA (indoor Air Quality Association). These certifications have created and printed industry practices approved by experts in the restoration field. These certifications teach assessment, procedures and quality workmanship while being held to a code of ethics.

Rule # 1 – Choose an IICRC certified firm with WRT certifications

Tools are to a restoration company as water are to fish. An emergency provider must be equipped with tools such as infrared thermal imaging cameras for proper identification of hidden moisture, moisture meters for detection of wet materials, digital cameras for proper insurance claim documentation and more. It Is important to contract a company who can accommodate your needs and be prepared for anything they may run into when they arrive at your property.

Rule # 2 – Check references

Licenses and Insurance are a very easy way to establish a company’s reputability. A company should carry with them a copy of their license and insurance to be available upon request. Make sure to ask for these prior to beginning any work. If a company is under insured you may have to assume the entire liability in case of a loss. Do not let an emergency become a big disaster. Insurances required include general liability, automobile liability, worker compensation and pollution liability. Do your homework?

Rule # 3 – Due diligence will save you later!

In any case, a water or fire damage can be devastating and choosing the prepared and qualified restoration company can make the difference when trying to recover from a loss. Be prepared.

Rene Vargas
www.SuperRestoration.com
1 800 516 8059
rene@superrestoration.com

There are times when water damage seems to sneak up out of nowhere. A few weeks ago, a man calls our emergency line and he is frantic. It seemed as though a pipe started leaking under his kitchen sink a couple hours before he got home, so he walked right in to a watery mess. Although this type of issue can be devastating for anyone, his house was filled with priceless antiques and many were located in the basement right below the leak.

We understand how some situations can take priority over others and in this case, there were no other urgent jobs in that needed to be done. Super Restorations team rushed to the man’s house and we arrived in less than thirty minutes after we were notified of the emergency. We quickly assessed the situation and let me tell you: water was everywhere. Luckily, not much liquid had fully penetrated the floor, so his basement antiques were safe for the time being.

After making sure that the situation was not going to get any worse, we brought in all of our water extraction equipment. We took apart part of the floor and started removing the water that had seeped through to the roof of the basement. Super Restoration operates heavy-duty drying equipment, so we immediately got to work drying every moist area in the kitchen and below. After the urgency of this problem was diffused, we told the man that he had made a great decision by calling as soon as he noticed the problem.

Water damage gets progressively more severe for every second it is not taken care of and for every day that water is left unattended in the home, the cost to fix the mess increases by thousands of dollars. We kept our equipment in this man’s house for five days in order to do a thorough job and by the time we left, it was as if nothing had ever happened – he did not even have to discard one, single possession.

Be sure to give Super Restoration a call the moment you notice water in a place where it shouldn’t be so that we can immediately begin to mitigate the problem. If a property is insured, we can often begin working before receiving any type of payment. We will work closely with an insurance company while returning your property to its pre-loss state of condition. In fact, Super Restoration is an approved vendor for almost every insurance company in the country.

Rene Vargas
www.SuperRestoration.com
1 800 516 8059
rene@superrestoration.com