It was a young family’s worst nightmare.
After buying their first home, they decided they wanted to update their roof. They picked out a roofer, and he started the project. Unfortunately, one day, the roofer they trusted forgot to cover the home’s open areas with tarp, and when a rainstorm passed by that afternoon, their living areas were flooded.
The family didn’t get home until 8 PM that night. As soon as they saw what happened, they called Super Restoration’s emergency service crew to assess the damage. Since we accept calls 24 hours and day, seven days a week, we got their call and arrived by 8:30 PM. Then, we got straight to work.
We started by putting up tarps to make sure no more damage would occur if another storm came around. We used the highest powered truck-mounted extraction equipment to remove most of the standing water. Next, we set up and installed drying equipment to dry the family’s walls, carpets, furniture, trusses, etc.
Many homeowners remove standing water on their own and believe that they have taken all the proper precautions because the area looks dry or feels dry to the touch. This family made the right decision by calling our professionals to take care of this process for them. To ensure that we protected the home and the family from the future growth of dangerous mold, we set up Infrared cameras to be used and monitored daily by our project manager. These check moisture levels and find other areas with trapped moisture. By dehumidifying the area, we ensured that there would be no “secondary” damage to woodwork or other items in the house.
We worked directly with the customer’s insurance company and made the process as easy as possible. By providing accurate and scientific documentation such as moisture readings, digital photos, infrared images, and a complete written report of all activities, we can depict cause and origin. This helps defend charge backs to the subcontractors or suppliers with a level of confidence that only Super Restoration can provide.
In four days, the job was complete and the family was able to continue to finish their roof.
Everyday, Super Restoration helps in situations just like this. If you live in South Florida, you know that flooding can happen seemingly out of nowhere, especially in flood prone areas of Miami, Broward and Monroe County. When your home or business is flooded, time is critical, every second matters, and structural drying is the key to the survival of your structure. We are happy to provide 24 hour service to ensure that your assets are protected even when everyone else is off duty.
Rene Vargas
www.SuperRestoration.com
1 800 516 8059
rene@superrestoration.com
Tags: Dade County Super Restoration, Miami Mold Damage Super Restoration, Water Damage Super Restoration, Water Extraction Super Resoration