An unsuspecting tenant flushed the toilet early on September 8, 2009 and went about their day. Who would have guessed that this mundane act would result in the horrific damage of 12 condominiums? It does happen, and it did on that late summer day. The toilet which was on the 8th floor leaked for hours and soaked ceilings, walls, carpets, books, furniture and cabinets throughout. Four hallways were affected, along with personal items too numerous to list.
We’re guessing this wasn’t the best news that the property manager received that day. We do know that it was a smart business decision to place a phone call to us, things were about to get better. Our company is Super Restoration, an emergency service located in South Florida. A workforce is trained and ready to handle difficult situations such as water damage. We responded in less than 30 minutes, the team was ready to work. Super Restoration has been serving south Florida since 1986 and acts quickly to contain damage that has already occurred. Our expertise has restored countless buildings back to their previous condition.
Super Restoration technicians began assessing the damage while the remainder of our first squad unloaded equipment and prepared to act. In making good use of critical time, a partial assessment was made. Armed with infrared thermal imaging, our technicians detected how much water had leaked and would be removed. With a skilled method and moisture meters, plans were constructed and relayed to our water extractors. This kept the process moving, there was no time to lose at this Miami high-rise.
While our assessment team moved forward, the extractors followed. Bearing high-powered equipment which was mounted in our trucks many floors below, they began solving the dreadful dilemma. Front- men removed materials and exposed walls while co-workers followed the plan and eliminated moisture at rapid speed. Nervous tenants stood on ground level watching Super Restoration workers control the pumps.
With repair moving swiftly, it was time for structural drying to begin. This is crucial for retaining the health of any building. Removing the standing water was only part of returning this Miami high-rise back to its previous state. We had a projected level of dryness to reach in order to safeguard the inhabitants. Fans, intense dryers, and dehumidifiers were beneficially placed to finish the restoration process. Structural drying prevents mold, mildew and rotting. This was done properly to avoid disease and permanent damage to the condominiums.
Project managers monitored the Miami structure in the days that followed. The high-rise was tested with infrared images and moisture readings. At this time a decision was made to create more openings to perfect the process. Daily documentation and photos were kept to certify accuracy. These reports also help victims to defend themselves when holding the correct party accountable. Super Restoration has gathered a great deal of experience in South Florida. We understand how something of this nature affects people, and we have the knowledge to correct it.
